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Privacy Policy

1. Introduction

This Privacy Policy explains how Sphere360io Pte. Ltd. (“Sphere”, “we”, “us”, or “our”)collects, uses, discloses, and protects personal data when you visit or interact with this website (the “Website”).

By using this Website, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

Sphere360io Pte. Ltd.UEN: 202339910E Registered Office:10 Collyer Quay, #40-00, Ocean Financial Centre, Singapore, 049315

3. Personal Data We Collect

When you use this Website, we may collect limited personal data, including:

  • Name
  • Email address and other contact details
  • Information you voluntarily provide via contact forms, enquiries, or surveys

If you browse the Website without submitting information, we do not collect data that directly identifies you as an individual.

4. How We Use Personal Data

We collect and use personal data only where necessary, including to:

  • Respond to enquiries or requests
  • Maintain internal records
  • Improve our Website, products, and services
  • Communicate updates, insights, or information you have requested

We donotuse personal data for automated decision-making or profiling.

5. Marketing Communications

We may send you communications about our products, services, or developmentsonly where you have provided your contact details or consented to receive such communications.

You may withdraw your consent at any time by contacting us atinfo@sphere360io.com.

6. Cookies and Website Analytics

This Website may use cookies and similar technologies to:

  • Analyse Website traffic and usage patterns
  • Improve Website performance and usability

Cookies donotgive us access to your computer or to personal data beyond what you choose to share.

You may disable cookies through your browser settings. Doing so may affect certain Website functionality.

We use analytics services, including Google Analytics 4 (GA4) and Microsoft Clarity, solely for statistical and performance purposes, such as monitoring website traffic and enhancing user experience. These tools may collect technical and usage information (such as device type, browser, approximate location, and on‑site activities) which is processed in accordance with the respective providers’ privacy policies. We may implement additional comparable analytics tools in the future for the same purposes. IP anonymization is enabled, and visitors may opt out by disabling cookies or using available opt‑out mechanisms. Data is retained for the duration configured within these tools, in compliance with applicable data protection laws in Singapore, India, and the UK/EU.

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Disclosure of Personal Data

We donotsell, rent, or trade personal data.

We may disclose personal data:

  • Where required by law or regulatory obligation
  • To professional advisers or service providers supporting Website operations, subject to confidentiality obligations

9. Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. You should review the privacy policies of any third-party sites you visit.

10. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

11. Access and Correction

You may request access to, or correction of, personal data we hold about you by contacting us atinfo@sphere360io.com.. We will respond in accordance with applicable data protection laws.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA).

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.